Copyright © 2016 All rights reserved.
Chubbox Limited (hereafter “Chubbox” or “we” or “us”) respects your right to privacy. We are committed to comply with the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) and recognized personal data and privacy protection policies to safeguard your right to privacy and strive to keep your personal data confidential. As we comply with the above requirements, we will ensure our employees follow the standard of confidentiality.
Collection of Personal Data
We will not collect data beyond which is necessary for our services and to safeguard your account.
When you browse our website and use our services, we may ask you to provide the required personal data. The personal data that we may ask from you include, but not limited to, name, title, date of birth, telephone number, email address and residential or work address (“personal data”).
Please notice that you must provide certain categories of personal data (which will be specified when being collected). If you fail to provide any personal data that has been marked as required, we may not be able to provide our products or services to you.
Use and Disclosure of Personal Data
If you provide any personal data to us, you thereby authorize and agree to allow us to collect, retain, use, and disclose your personal data for the following purposes:
- Confirm your identity;
- Provide services to you and reply to your inquiries, order status, comments or requests;
- Conduct research or statistical analysis in order to allow us to monitor and improve our products and services and/or provide types of product and service that are more suitable for you, as well as to serve the purposes of marketing and advertising;
- Provide you with a login account to our website;
- Provide you with news related to our company’s latest offers or promotional campaigns;
- Make any disclosure for any of the above purposes or pursuant to the laws, or with respect to any comments or requests made by you
- Help us prevent frauds or crimes from happening
- Fulfil any of our obligations or follow rules of the industry, or comply with orders from the government agencies or regulatory authorities
You also agree that we may disclose or transfer (whether in Hong Kong or overseas) your personal data to a third party service provider that we have engaged, by which the service provider may contact you for promotional campaigns, customer services or other purposes. Such third party service provider shall owe us a duty of confidentiality for the use of your personal data.
For various purposes (including marketing and advertising), we may, under the condition that your identity will not be made known, provide the entirety of your information to a third party, and may use such information to further understand your need as well as to improve and adjust our products and services.
Customers may, based on their needs, subscribe to Chubbox’s promotional emails. If you do not wish to receive promotional emails anymore, please click on the unsubscribe link included in the email to cancel your subscription.
If necessary, we may also disclose and transfer your personal data to the professional consultants we have engaged, law enforcement authorities, insurance companies, government and regulatory authorities and other organizations.
Except for personal data, any questions, comments, suggestions, and information transferred or uploaded by any visitors to our website or any part of the website shall be deemed non-confidential and non-exclusive and they are provided to us on a voluntary basis. We reserve the right to use, copy, disclose, transfer, publish, broadcast, and/or upload such information at liberty wheresoever, including giving such information to any other affiliated companies, for the purposes of such as development, production and promotion of products and services, as well as satisfying the demand of customers.
Safety of Personal Data
We take the security of your personal data very seriously and implement adequate measures to protect your personal data from authorization access, accidental loss or damage. You may use your email address and password to enter the page of your personal data. We suggest you not to disclose your password to any other person.
However, there is no absolute guarantee on the safety of information transfer on the internet or any wireless network. Despite our best effort to safeguard your personal data, we cannot guarantee the safety of the information you send to us, or information obtained from our products or services online. You must assume these risks on your own.
Right to Review and Modify Personal Data
According to the said Ordinance, you have the right to:
- Inquire with us whether we have held your personal data;
- Review your personal data that is kept by us;
- Request us to rectify inaccurate personal data kept by us;
If you would like to review and/or modify the personal data you have submitted to us, or inquire about our policy and rules on personal data as well as the categories of your information we have held, please email our customer service to firstname.lastname@example.org. We will make arrangements within 30 days upon receipt of your notice.
We encourage you to keep your personal data accurate and complete and to update it immediately. You have the right to access and modify your personal data. Please go to the page titled “My Account” to make any changes. You may not delete or remove part of the information as we need to keep a record of your past transactions. In addition, we will make regular backup of the information and will not be able to delete your record completely.
Pursuant to the Personal Data (Privacy) Ordinance of Hong Kong, we reserve the right to charge you for a reasonable fee for proceeding any request to review or update your personal data.